Frequently Asked Questions
Explore this topic for answers to commonly asked questions.
Shipping and Order Tracking
What service will be used to ship my items?
Allcustomwear uses UPS Ground as its standard delivery method. Please ensure that you ship your order to a safe location when you checkout. Allcustomwear is not responsible for lost or stolen packages if proof of delivery is provided by the shipper.
Is expedited shipping available?
Since most items are not stocked, expedited shipping is not available at checkout.
Is shipping free?
Shipping is not free, you will be charged shipping based on UPS published rate.
Is international shipping available?
Allcustomwear only ships items within the United States.
Will my items ship to my home or to my office/plant?
Please indicate the shipping address you prefer during checkout.
How will I know my order has been received by Allcustomwear?
You will receive an email confirmation with your order details immediately after placing an order. This email will include your order number.
How can I track my order?
To track your order, visit the website where you placed your order and click on the Order Tracking tab. Input your order number to view the status.
How will I know my order has shipped?
When your order ships, you will receive an email with the UPS tracking number. Visit ups.com to track the status of a shipment.
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